Streamline issues management with centralized workflows for efficient tracking, assignment, and resolution that enhance collaboration and accelerate compliance.
What is the Issues Management Application?
The Application strengthens risk and compliance programs by providing a centralized platform for logging, tracking, and resolving issues across traditionally siloed teams. The Application accelerates resolution and improves program maturity through automated priority scoring, standardized workflows, and near real-time risk insights —ensuring a proactive approach to risk mitigation across the enterprise.
Score, Prioritize, and Resolve Issues
Create a consistent and centralized issues management process that efficiently connects stakeholders to relevant information when needed.
- Accelerate issue resolution with easy-to-complete forms and automated workflows
- Increase the visibility of issues and resolution status across teams with a single source of truth
- Easily adapt to meet the needs of evolving risk and compliance programs
Accelerate Issue Resolution with Easy-To-Complete Forms and Automated Workflows
Enable process adoption across the enterprise with user-friendly forms that simplify issue logging and automate priority scoring. Immediately notify stakeholders that a new issue has been reported, and then seamlessly action resolution plans with automated assignment notifications, centralized task management, and trackable resolution progress.
Increase the Visibility of Issues and Resolution Status Across Teams with a Single Source of Truth
Reduce inefficiencies across the organization with a shared and standardized approach to issues management. Gain the visibility you need to support strategic business outcomes with a centralized view of open issues by department, impact and urgency scores, resolution status, and month-over-month trends.
Easily Adapt to Evolving Risk and Compliance Needs
Easily add new issue sources from across the organization as your needs grow and evolve over time to create a holistic approach to remediation activities and reporting associated with controls, assessments, and incidents.