KRUCEK>Terms and conditions – training services

Terms and conditions – training services


These Terms and Conditions govern the mutual rights and obligations of KRUCEK, s.r.o., with its registered office at Dlážděná 1586/4, Nové Město, 110 00, Prague 1, Czech Republic, ID No.: 02037297, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C 336584 (“Provider”) in connection with the provision of educational services, courses and training (“Services”). The Provider is a partner training centre of PECB, a global provider of professional certification services.

Order of training services

  • The Services are provided to the client (“Client”) on a full-time, online, self-study or e-Learning basis under a contract (“Contract”).

  • The Contract shall be in writing to a specific educational course or training (“Course”), with a formal order or email (“Order”) being deemed to be in writing. 

  • The Contract is concluded at the moment when the Client receives the acceptance of the Order electronically by the Provider. By sending the Order, the Client agrees to the Terms and Conditions. 

  • The subject matter of the Contract is the Provider’s obligation to provide the Course to the Client and the Client’s obligation to pay the Provider a fee (“Fee”) based on a quotation which is valid for 3 months.

  • The Contract may be amended or supplemented only in writing.

  • These terms and conditions form an integral part of the Contract. 

Payment terms

  • The prices of the Course are quoted in CZK or EUR, excluding VAT. The Provider will add VAT at the legal rate to the amount invoiced. 

  • Payment will be made in the form of an advance invoice and a subsequent invoice, which the Provider shall send to the Client electronically without undue delay after the conclusion of the Contract unless otherwise agreed in writing. 

  • The Provider’s invoices are due for payment within 14 days unless otherwise agreed in writing.

Cancellation conditions and change of course dates

  • The Client shall always cancel the Course in writing. Suppose the Client cancels the Course less than 7 days before the Course date or does not attend the Course. In that case, the Client is obliged to pay the total amount of the Fee as a cancellation fee. 

  • The Client may change the original enrolled person to another person at any time before the Course starts without incurring any fees for such change. 

  • The Provider has the right to reschedule the Course date for reasons beyond its control (power failure, sudden illness of the instructor, etc.).

  • The Provider reserves the right to change the date or location of the Course. The Provider shall inform the Client without delay. If the Client does not agree to the change, the Provider shall refund the full Fee. 

  • The Provider also reserves the right to cancel the scheduled Course. The Provider shall inform the Client of the Course cancellation without delay. The Provider shall also be obliged to refund to the Client the Fee that has been prepaid for the cancelled Course.

Intellectual property and copyright

  • The Client shall respect the Provider’s and third parties intellectual property rights. The Client is entitled to use the PECB Platform and the training materials received in any form exclusively for their personal use and may not provide or make them available to third parties. 

  • All training materials are copyrighted and shall not be reproduced, distributed or modified without the copyright owner’s written consent.

  • The Client shall not be entitled to make audio or video recordings of the Provider’s Course.

  • It is expressly prohibited to use logos, images or text from the Provider’s website, commercial offers or other sources of the Provider without the Provider’s prior consent. For each use, the Client shall pay the Provider a contractual penalty of CZK 100,000; the right to compensation for damages or other harm remains unaffected.

Termination of the Contract

  • The Contract can be terminated by agreement between the Client and the Provider. In this case, the Contract shall terminate with effect from the date of expiry of the period specified in the termination agreement.

  • The Provider may terminate the Contract if the performance of the Contract is contrary to the law or the requirements of regulatory authorities.

  • The Provider may terminate the Contract if the Client has materially breached the Contract or these Terms and Conditions.

  • Withdrawal from the Contract shall be effective from the date of delivery of the Provider’s written notice of withdrawal from the Contract to the Client.

Personal data protection

The Provider processes personal data with the applicable data protection legislation, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation). More detailed information on personal data processing and your rights can be found in the Privacy Statement on our website.


  • The Provider may change or amend the wording of the Terms and Conditions at any time. The rights and obligations of the Clients shall always be governed by the wording of the Terms and Conditions under which they arose.

  • Those interested in the Provider’s training activities agree to the Provider sending them offers for other training activities.

  • These Terms and Conditions are valid and effective from 1 November 2022.